In this Privacy Policy, 'us' 'we' or 'our' means Millie Finance Pty Ltd (ABN 71 679 493 808). We are committed to respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.
Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details. It may also include financial information, including your credit card information.
‘Sensitive information’ is a subset of personal information. It means information or opinion about an individual’s racial or ethnic origin, political opinions, membership of political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences, criminal record or health information about an individual. We only collect sensitive information where consent has been obtained, it is allowed by law, or the collection is necessary for the establishment, exercise or defence of a legal claim.
1. Collection of Personal Information
We may collect these types of personal information either directly from you, or from third parties. Collection and usage of personal information is essential for us to complete our business with clients. We may collect personal information when you:
Visit our website or app?
Contact us via forms, email, or phone
Communicate with us through correspondence, chats, email, or when you share information with us from other social applications, services or websites
Interact with our sites, services, content and advertising
Subscribe to our newsletter
Make a purchase or request a service
The types of personal information we may collect include:
Name
Email address
Phone number
Age or date of birth
Payment details (if applicable)
Your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information
Details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries
Any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information
Information you provide to us through customer surveys
Any other personal information that may be required in order to facilitate your dealings with us
Any other information you provide voluntarily
In addition, when you apply for a job or position with us we may collect certain information from you (including your name, contact details, working history and relevant records checks) from any recruitment consultant, your previous employers and others who may be able to provide information to us to assist in our decision on whether or not to make you an offer of employment or engage you under a contract. This Privacy Policy does not apply to acts and practices in relation to employee records of our current and former employees, which are exempt from the Privacy Act.
2. Use of Personal Information
We may collect, hold, use and disclose your personal information for the following purposes:
To provide products or services
To enable you to access and use our website
To operate, protect, improve and optimise our website and our services, business and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing
To communicate with you regarding inquiries or transactions
To send you marketing and promotional materials and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting
To administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners
To comply with legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties
To consider your employment application
We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the products and services that you receive
We and/or our carefully selected business partners may send you direct marketing communications and information about our services and products. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act and the Privacy Act. You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (eg an unsubscribe link).
3. Disclosure of Personal Information
We do not sell or rent your personal information. However, we may share your information with:
Service providers assisting with website operations, payments, or marketing
Professional advisers, dealers and agents
Payment systems operators (eg merchants receiving card payments)
Our existing or potential agents, business partners or partners
Our sponsors or promoters of any competition that we conduct via our services
Anyone to whom our assets or businesses (or any part of them) are transferred
Specific third parties authorised by you to receive information held by us
Other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law
We may disclose personal information outside of Australia to [insert type of entities to which you disclose information, eg third party suppliers | cloud providers] located in [insert countries].
When you provide your personal information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Australian Privacy Law. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the APPs.
4. Data Security
We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is entirely secure, and you provide information at your own risk. When information is no longer required we ensure that it is deleted from our systems, destroyed in a secure manner, or permanently de-identified.
5. Cookies and Tracking Technologies
We may collect personal information about you when you use and access our website.. While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer. Our website uses cookies to enhance user experience. You can disable cookies through your browser settings, but some website features may not function properly. We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.
6. Access and Correction of Personal Information
You have the right to request access to, correct, or update your personal information. Please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. Those links are provided for convenience. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.
8. Accessing or correcting your personal information
You can access the personal information we hold about you by contacting us using the email address in the next section. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information. If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, or to access or correct your personal information, or make a complaint, please contact us at hello@getmillie.ai